Privacy Policy

We know how important your privacy is to you, and it’s important to us that you feel safe and secure on our website. We want to make sure that you have the very best experience of Banneya.com and so we may sometimes ask you for certain information and you may send personal data to us (such as your name, email address and contact details) when you sign up to our site.

We have adopted a Privacy Policy that guides how we collect, store, and use the information that you provide us with.

This Privacy Policy does not apply to websites maintained by other companies or organisations to which we link, and Banneya London is not responsible for any personal information you submit to third parties via our website.

By registering with us, you are consenting to the collection of your personal data. If an order is placed with us, we will need to hold personal information including your name, email address, phone numbers and home address, so that we can process and fulfill your order.

We do not collect or store any information relating to your payment details. We use Stripe (www.stripe.com) as an external payment processing provider, therefore, any payment information will be collected, stored and managed by Stripe only.

We will only use information collected about you in accordance with the Data Protection Act 1998. We will not resell or use your data in any ways other than those that you have given us permission for. We will never collect sensitive information about you without your explicit consent.

If you believe we have information about you that you do not want us to have or that is incorrect please contact us as described below and we will correct or remove the data as you request, as soon as reasonably practicable.

Our site uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit our site in future. There are four types of cookies:

  • Website functionality cookies: These cookies enable you to browse the website and use our features such as shopping baskets and wish lists
  • Website analytics cookies: We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience
  • Customer preference cookies: When browsing or shopping online, the website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you
  • Targeting cookies or advertising cookies: These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.

By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Our Web site includes Social Media Features - such as the Facebook, Twitter, Instagram and Pinterest buttons. These Features may collect your IP address, which page you are visiting on our site, and  may set a cookie to enable the Feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.